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Best Sellers | | Home Philips 32PFL5403D/27 32-Inch 720p LCD HDTV | |
|  | |  | | | Philips 32PFL5403D/27 32-Inch 720p LCD HDTV | | | | | | | | | | SKU:
| | Availability:
Out of stock | | |
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| | Features | 1366 x 768p Resolution4,000:1 Contrast Ratio4ms Response Time2 HDMI, 2 Component Video Inputs, 1 S-Video InputATSC NTSC & QAM Tuner
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| | Description | Panache and performance meet in one stylish experience. Combining a HD Ready 768p display, Pixel Plus 3HD engine and fantastic invisible sound, this Flat TV ensures brilliant design and powerful performance for years to come. | |
| | Product Details | | Product Length: | 36.0 inches | | Product Width: | 24.7 inches | | Product Height: | 9.7 inches | | Product Weight: | 40.0 pounds | | Package Length: | 37.0 inches | | Package Width: | 25.7 inches | | Package Height: | 10.7 inches | | Package Weight: | 41.0 pounds | | Average Customer Rating: |  based on 13 reviews |
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| | Customer Reviews | Average Customer Review:
Write an online review and share your thoughts with other customers.
 TV GOES BAD IN 2-4 YRS!!! NO SERVICE OR SUPPORT FROM PHILIPS Jun 24, 2010
My PHILIPS LCD TV died after giving hardly 3 years of service. I have been a victim of PHILIPS dubious customer service - please aviod PHILIPS if you want to avoid being a victim too. I am pasting my chat script:
Please wait while we find an available agent
You have been connected to Sean .
Sean : Hello Aash, and welcome to Philips Consumer Lifestyle. My name is Sean. Thank you for contacting us.
aash: Well thank you too Sean,
aash: I have trying to reach Televisions (purchased before 2008)
1-888-744-5477 Monday - Saturday 12:00 PM - 9:00 PM EST
Excluding Major Holidays
Sean : I understand that you are looking for Philips contact information.
aash: this the customer Service Line for Televisions (purchased before 2008)
aash: yes ... I am looking for someone to help me locate a authorized Philips Repair Service
aash: or give me the manual for the MODEL: 37PF7320a/37
aash: a service mnaual
Sean : I am providing you with the link to the PHILIPS website to check basic troubleshooting instructions in the frequently asked questions, possible model upgrades or to download the instruction manual for your player.
aash: I have been trying to reach 1-888-744-5477 for the last seven days ...
aash: I have already done tha
aash: t
aash: What I need is a service provider that can fix the TV ?
Sean : Unfortunately, we do not have service manual online and apologize for any inconvenience that might have caused.
aash: Its a thousand dollar TV ...
aash: what do I do with it ?
Sean : Aash, we do not have Philips authorized service centers however you may contact our Consumer Care Center representatives with the help of the phone number provided in the user's manual.
Sean : One of the representatives will assist you to the best of your satisfaction.
aash: Can I get the number of the PHILIPS NORTH AMERICA contact person who can really help me ... and not offer apologies ?
aash: The cost of getting a quote from unauthorised service people in my area is around 150USD
Sean : Based on the information you have provided your product is out of warranty.
aash: I have been trying to reach 1-888-744-5477 for the last seven days ... I finally called another numbver ... and they also told me that ... they " apologize for any inconvenience "
Sean : Since you could not find related information on the website or in the manual, the next step is to have your TV evaluated by a television repair center in your local area.
Sean : They can best advise you of next steps and costs for repair. Please contact a local service center in your area to get your TV serviced.
aash: so out warranty ... a PHILIPS product is ....
aash: WHO IS THAT " local service center "
aash: is all I am asking of you ...
aash: is there a number
Sean : Please check your local telephone directory Yellow Pages under 'Television Service and Repair'.
aash: and why can I not know the error codes ... the TV is giving a long RED LED blink followed by four slow LED blinks
Sean : Please check your local telephone directory Yellow Pages under 'Television Service and Repair'. The repair center will determine the extent of your unit's repair needs, and provide you with an estimated cost.
Sean : If that location is not nearby, call them to see whether they can recommend a closer repair center.
aash: Is that some kind of top secret missiel technology ...
aash: The cost of getting a quote from unauthorised service people in my area is around 150USD
aash: I neeed to know ... if it is even worth repairing
aash: this piece
aash: I am reading on the blogs that people with same model are reporting issues like fire / explosion from the same model ...
aash: I need to know I am dealing with here
aash: why can't you just tell me what the error code means
aash: PLEASE !!!
aash: HOW ETHICAL IS WHAT PHILIPS DOING ?
aash: Mr.Sean Are you still there ?
Sean : Yes Aash, I am still online.
Sean : I would have been happy to furnish you with the requested information however we at online are provided with the information on Philips MP3 and Portable DVD players.
aash: but I am reaching PHILIPS beacuse nobody answers the line I am supposed to call and the one I reached offered me "apologies"
aash: Why is it that nobody even wants to listen ... there are people on the BLOG saying that this product does not lasts only two to four years ...
aash: others are reporting incidents like fire/explosion !!!
aash: PLEASE SEARCH ON GOOGLE ...
Sean : We receive consumer calls about our products and our company. All comments are reported to management as we continually look for ways to improve our products.
Sean : We assure you that the issue you are calling about will be forwarded to them for review as well
aash: Come on ... I have been trying to reach the line for Televisions purchased before 2008
1-888-744-5477 Monday - Saturday 12:00 PM - 9:00 PM EST
aash: for the last seven days ...
aash: and nobody even bother to pick up the phone ...
Sean : Please accept my apologies since I am unable to help you directly in this matter as we have information on Philips MP3 players.
aash: give it a try ... call the number
aash: can you give me a person I can reach ... who is responsible for Consumer Electronics TELEVISIONs at PHILIPS
aash: I mean someone who can do things other than "apologize"
Sean : We do not have access to call and I request you search Philips support page for contact information.
aash: ha ha ha .... PHILIPS support is a joke ... ONE LAST TIME ... seriously ... given all that being said on the BLOGs and what I am experiencing first hand ... I would advise you to escalate my request
Sean : Sure Aash, I will forward this issue from my end.
aash: TO WHOM?
aash: ok take my phone number ... have some one call me ... (If you care)
aash: Mr.Sean Are you still there ?
Sean : Yes Aash.
aash: So who are going to escalate this to?
aash: *So who are you going to escalate this to?
Sean : I will forward this to our Consumer Care Manager.
Sean : Is there anything else I can assist you with?
aash: I am not sure if there is someone with that title beacuse I tried in vain to reach someone at you Andover MA office today ... but anyway go ahead and will wait for until tommorow evening if someone gets back to me
Sean : Thank you for your patience and understanding.
Sean : Thank you for contacting Philips. We hope we brought Sense and Simplicity to you today. We are available 24 hours a day, 7 days a week. Thank you again. Have a nice day.
You have been using online chat support at Philips Consumer Lifestyle. You may now close this window.
Your session has ended. You may now close this window.
Sweet TV Jan 19, 2010
We purchased this TV as a backup for our 46" Samsung DLP. The color wheel and lamp in that TV are constantly going bad on us and we are so happy to have purchased this one. The LCD is so much more reliable! This TV has a great picture and looks really sharp in our bedroom when it's not standing in for the other in our living room. We have not had a single problem with it in two years. Video games look great on it, as do DVDs. The remote could be a little better. Sometimes it seems like the TV is not very responsive when you press a button on the remote, but it's something I can live with. The sound quality isn't the best. I have to turn it up pretty loud to hear it over our elliptical machine when I'm using it. Overall, I'm very satisfied and I would definitely buy both a Phillips TV and an LCD TV again.
Great TV Nov 16, 2009
I am very happy with the Phillips 32" HDTV. Bought mine at Wal-Mart and the most important factor to me was picture quality. The Phillips picture was sharper than the Samsung, Sony, or Vizio 720p HDTV's. People have complained about the sound and I don't think it is all that bad. Setup and controls are very easy to use. I think it's a great HDTV for the price (I paid $469.00)!
3 of 3 found the following review helpful:
Absolutely the best HDTV for the price Mar 29, 2009
I did a tremendous amount of research before I bought this HD, including scouring amazon customer feedback, CNet, and Consumer Reports, and so far, after three weeks, the Philips has lived up to the great reviews. The picture is terrific, it's easily customizable without being a brain-teaser and set-up was a breeze. It also glossy and sleek, while the screen is thankfully glare-free. I do really, really, really wish it came in white, though. Overall, you can't find a better HDTV for the price.
Unlike other reviewers, I find the sound fine despite the speakers being in the back but then, I've kept mine on the stand about 18 inches from the wall and not tucked in a media cabinet. I agree that the remote should have some sort of backlighting b/c until you memorize the buttons you'll need a flashlight to adjust format, sound, etc...
A couple of general buying tips: despite what manufacturers and reviewers may tell you, 32" is a perfectly sized TV for the living room. My general viewing range is about 10-12 feet and I wouldn't want a TV any larger. Also, don't waste your money on 1040p for TV's less than 40"--the higher resolution doesn't register at the smaller sizes. Reputable reviewers say that 720p ( like the Philips) is exactly as good for 32" and I agree.
Oh and one other thing: To take advantage of HD I hiked over to my local cable provider's payment center and replaced my two year old digital cable box with an HD digital box. It's free and totally worth the trouble. You'll get better HD features, channels, and flexibility of resolution.
 Digital is overrated. Feb 19, 2009
This TV looks very nice but has terrible sound quality. We have tried to change the settings without success. It can be incredibly loud, yet we have difficulty hearing words. This is frustrating. We do not receive cable at our house but have a roof antenna that is very effective. We have noticed however that the image becomes pixelated and will freeze occasionally in severe weather.
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Consumer Reports Says: Buy HDTV at Amazon!
Washington, D.C. (July 2010) -- When it comes to price, Consumer Reports says shoppers are most likely to find the best deals online. And the publication called three ecommerce sites "standouts" in this year's Consumer Reports ratings of electronics stores: Amazon.com, Crutchfield.com and B&H (bhphotovideo.com)
The magazine's survey was based on more than 38,000 purchases of electronics, including flat-screen TVs, between January 2009 and June 2010. The report indicated that online stores consistently offered better prices. (The magazine's full report can be found in its July 2010 issue.)
"Buying online can be better," the magazine said in a press release. "The higher-rated electronics retailers in Consumer Reports annual reader survey are Web sites. Readers who bought online rated their overall satisfaction at 90 out of 100 -- higher than those who bought in a store. Additionally, many Web merchants offer free shipping, even on TVs, which could spare the hassle of struggling to fit a bulky carton in the car or paying a local store for delivery."
Consumer Reports said that while no single retailer scored excellent in all shopping categories, Amazon.com came closest.
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