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 Best Sellers | | Home Philips 42PFL3704D/F7 42-Inch 1080p LCD HDTV | |
|  | |  | | | Philips 42PFL3704D/F7 42-Inch 1080p LCD HDTV | | | | | | | | | | SKU:
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| | Features | 1080p resolution; ATSC / QAM / NTSC29000:1 dynamic contrast ratio16:9 widescreen aspect ratio6.5ms response timePixel Plus HD engine
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| | Description | The Philips 42PFL3704D 42 inch 1080p LCD HDTV is designed for ease of use. This flat TV features modern design, 3 HDM connections with EasyLink, a powerful 1080p, and brilliant Pixel Plus HD engine. Pixel Plus HD is a picture processing technology and the result is superbly razor sharp pictures with incredible details and depth from any HD source. You can connect multiple HD sources such as an HD settop box, a Blu-ray player, and game console or digital camcorder. The new settings assistant personalization wizard guides you to personalized settings with unparalleled ease. Clearly the smart in total picture quality has never been easier. | |
| | Product Details | | Product Length: | 9.9 inches | | Product Width: | 40.4 inches | | Product Height: | 28.5 inches | | Product Weight: | 49.6 pounds | | Package Length: | 46.0 inches | | Package Width: | 32.5 inches | | Package Height: | 9.4 inches | | Package Weight: | 63.3 pounds | | Average Customer Rating: |  based on 30 reviews |
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| | Customer Reviews | Average Customer Review:
Write an online review and share your thoughts with other customers.
1 of 2 found the following review helpful:
 TV GOES BAD IN 2-4 YRS!!! NO SERVICE OR SUPPORT FROM PHILIPS Jun 24, 2010
My PHILIPS LCD TV died after giving hardly 3 years of service. I have been a victim of PHILIPS dubious customer service - please aviod PHILIPS if you want to avoid being a victim too. I am pasting my chat script with their customer support:
Please wait while we find an available agent
You have been connected to Sean .
Sean : Hello Aash, and welcome to Philips Consumer Lifestyle. My name is Sean. Thank you for contacting us.
aash: Well thank you too Sean,
aash: I have trying to reach Televisions (purchased before 2008)
1-888-744-5477 Monday - Saturday 12:00 PM - 9:00 PM EST
Excluding Major Holidays
Sean : I understand that you are looking for Philips contact information.
aash: this the customer Service Line for Televisions (purchased before 2008)
aash: yes ... I am looking for someone to help me locate a authorized Philips Repair Service
aash: or give me the manual for the MODEL: 37PF7320a/37
aash: a service mnaual
Sean : I am providing you with the link to the PHILIPS website to check basic troubleshooting instructions in the frequently asked questions, possible model upgrades or to download the instruction manual for your player.
aash: I have been trying to reach 1-888-744-5477 for the last seven days ...
aash: I have already done tha
aash: t
aash: What I need is a service provider that can fix the TV ?
Sean : Unfortunately, we do not have service manual online and apologize for any inconvenience that might have caused.
aash: Its a thousand dollar TV ...
aash: what do I do with it ?
Sean : Aash, we do not have Philips authorized service centers however you may contact our Consumer Care Center representatives with the help of the phone number provided in the user's manual.
Sean : One of the representatives will assist you to the best of your satisfaction.
aash: Can I get the number of the PHILIPS NORTH AMERICA contact person who can really help me ... and not offer apologies ?
aash: The cost of getting a quote from unauthorised service people in my area is around 150USD
Sean : Based on the information you have provided your product is out of warranty.
aash: I have been trying to reach 1-888-744-5477 for the last seven days ... I finally called another numbver ... and they also told me that ... they " apologize for any inconvenience "
Sean : Since you could not find related information on the website or in the manual, the next step is to have your TV evaluated by a television repair center in your local area.
Sean : They can best advise you of next steps and costs for repair. Please contact a local service center in your area to get your TV serviced.
aash: so out warranty ... a PHILIPS product is ....
aash: WHO IS THAT " local service center "
aash: is all I am asking of you ...
aash: is there a number
Sean : Please check your local telephone directory Yellow Pages under 'Television Service and Repair'.
aash: and why can I not know the error codes ... the TV is giving a long RED LED blink followed by four slow LED blinks
Sean : Please check your local telephone directory Yellow Pages under 'Television Service and Repair'. The repair center will determine the extent of your unit's repair needs, and provide you with an estimated cost.
Sean : If that location is not nearby, call them to see whether they can recommend a closer repair center.
aash: Is that some kind of top secret missiel technology ...
aash: The cost of getting a quote from unauthorised service people in my area is around 150USD
aash: I neeed to know ... if it is even worth repairing
aash: this piece
aash: I am reading on the blogs that people with same model are reporting issues like fire / explosion from the same model ...
aash: I need to know I am dealing with here
aash: why can't you just tell me what the error code means
aash: PLEASE !!!
aash: HOW ETHICAL IS WHAT PHILIPS DOING ?
aash: Mr.Sean Are you still there ?
Sean : Yes Aash, I am still online.
Sean : I would have been happy to furnish you with the requested information however we at online are provided with the information on Philips MP3 and Portable DVD players.
aash: but I am reaching PHILIPS beacuse nobody answers the line I am supposed to call and the one I reached offered me "apologies"
aash: Why is it that nobody even wants to listen ... there are people on the BLOG saying that this product does not lasts only two to four years ...
aash: others are reporting incidents like fire/explosion !!!
aash: PLEASE SEARCH ON GOOGLE ...
Sean : We receive consumer calls about our products and our company. All comments are reported to management as we continually look for ways to improve our products.
Sean : We assure you that the issue you are calling about will be forwarded to them for review as well
aash: Come on ... I have been trying to reach the line for Televisions purchased before 2008
1-888-744-5477 Monday - Saturday 12:00 PM - 9:00 PM EST
aash: for the last seven days ...
aash: and nobody even bother to pick up the phone ...
Sean : Please accept my apologies since I am unable to help you directly in this matter as we have information on Philips MP3 players.
aash: give it a try ... call the number
aash: can you give me a person I can reach ... who is responsible for Consumer Electronics TELEVISIONs at PHILIPS
aash: I mean someone who can do things other than "apologize"
Sean : We do not have access to call and I request you search Philips support page for contact information.
aash: ha ha ha .... PHILIPS support is a joke ... ONE LAST TIME ... seriously ... given all that being said on the BLOGs and what I am experiencing first hand ... I would advise you to escalate my request
Sean : Sure Aash, I will forward this issue from my end.
aash: TO WHOM?
aash: ok take my phone number ... have some one call me ... (If you care)
aash: Mr.Sean Are you still there ?
Sean : Yes Aash.
aash: So who are going to escalate this to?
aash: *So who are you going to escalate this to?
Sean : I will forward this to our Consumer Care Manager.
Sean : Is there anything else I can assist you with?
aash: I am not sure if there is someone with that title beacuse I tried in vain to reach someone at you Andover MA office today ... but anyway go ahead and will wait for until tommorow evening if someone gets back to me
Sean : Thank you for your patience and understanding.
Sean : Thank you for contacting Philips. We hope we brought Sense and Simplicity to you today. We are available 24 hours a day, 7 days a week. Thank you again. Have a nice day.
You have been using online chat support at Philips Consumer Lifestyle. You may now close this window.
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 Great Experience Jun 08, 2010
TV looks wonderful and everything just works! What can I say for the price it is well worth it. I cannot comment on the sound since I have had it hooked up to a surround sound system since day one.
Excellent value for the money May 02, 2010
I bought this TV at COSTCO 2 months ago. It works great.
It has vivid colors and great picture. Would buy it again.
The only (minor) complaint is about the remote, which feels pretty cheap.
But we never use it...
2 of 3 found the following review helpful:
Superb TV Apr 28, 2010
This television was a steal from Wal-Mart for $498. I was skeptical about buying this at first because I've seen so many HDTVs display standard definition horribly. However, we took the plunge, and after hooking it up, I can say I'm thoroughly impressed. SD looks fine, not blocky and pixelated like I see with most other HDTVs and that's even with the wide setting applied so that the picture fills up the entire screen.
Also, Xbox 360 games and Blu Ray movies look absolutely gorgeous - it's like being in a movie theater. We've had this TV for just over a week now, and it has transformed everything from gaming to watching movies. The colors and display are spot on! The TV speakers aren't the greatest, but we run the sound through our home stereo system. My only gripe is that the audio output RCA jacks aren't variable, but we just a use a universal remote to switch over to our stereo and adjust the volume that way.
IMO, this TV outperforms many other LCDs I've seen, Sony and LG included. We don't need all the bells and whistles - just a great display and with this TV, that's what we've got.
Philips customer service is also superb. Once we unpacked the TV and set it up, we realized the remote didn't work. A new remote was sent immediately no questions asked, and it arrived within a week. This could've been a minor inconvenience, but we had another Philips remote that worked with it.
I highly recommend this TV - it is absolutely the most bang for the buck you'll find anywhere!
0 of 1 found the following review helpful:
A Good HDTV with Great Picture Quality for the Money Apr 25, 2010
I got it from Walmart with 498 today. The quality of picture is clean, crisp, clear and wonderful design. Very easy to assemble and set up. Please remember to download software in USB thumb drive and upgrade before using.
Sound has good loud volume with average quality but not very crisp like Samsung but not buzzing too. Remote looks a bit cheap and I could not feel the remote buttons well, response varies at different angle and ranges.
At least, it is easily the best available large 1080p HDTV for the price (at least for now).
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